In order to enable clients’ messages do the following:
You can allow your clients to send you messages with additional information about their wishes with every product they order.
– Go to Products Section in your Management Interface.
– Select Product you want to receive additional info from your clients
– Check ‘Allow Comments’ check-box.
It allows your customers to select between Fit-in and Fill-out when they place their order.
To make it possible you have to create a separate product for every possible combination of the settings. Eg. 10 x 15 Fit-in and 10 x 15 Fill-out (more info)
Playing with this setting you can cover a wide range of possibilities to offer to your clients and simplify you workflow.
If you select Fill-out
Use Fill-out in case you don’t want your clients to put more then one image on a canvas print and want to be sure that client’s picture covers the whole of the canvas area.
If you set you product to Fit-in mode:
Use Fit-in if you want to allow people to create collages for the posters or greeting cards.
This setting make sense only in Conventional ordering interface. When you have a number of products with different settings on the same size you can say which one should go first. For example, on 10 x 15 paper size you can create 4 different combination of instructions/parameters how to print the received image.
You can use this setting to choose which of the combinations has higher priority and should be shown first to your client
Yes. You can have same ordering interface in different languages. If you work from your own website, you can create links which will open interfaces in the defined language. See how
Inspect Mode let you see what your customer had been doing while preparing their order. You can see not only the contents of the order but also exact positioning of the images on the media. Actually it’s a full copy of the order how it was presented to your customer before it was sent to you.
Yes, you can. Open order in Management Panel and download the file(s) in question.
Watch how you can set prices for your products depending on the quantity of the copies ordered.
If you are an owner of an organisation with several Virtual Labs you may want to use different virtual labs for different group of products. For example, one lab for greeting cards and another for canvas printing.
Every virtual lab has its own list of clients which is not very convenient in production. You customers will have to register for every virtual lab.
To avoid such inconvenience you can combine your virtual lab into realms. This will keep all you customers in one pocket.
In the video 2 groups (realms) were created.